2u77's Privacy Policy
The security of your personal information is our highest priority. This policy describes how we collect, use, and protect data.
Introduction & Scope
1 Purpose of This Policy
2u77 ("we", "us", "platform") is a trusted online entertainment service operated for users in Bangladesh. This privacy policy ("policy") explains what information we collect from you while you use our website https://2u77.bar ("site"), how that information is used, who it may be shared with, and what your rights are.
By accessing or using the site, you consent to the terms of this policy. If you disagree with any part of this policy, please refrain from using the site.
2 Scope of This Policy
This policy applies to the following:
- All users of 2u77's website and mobile platform.
- Both registered members and guest users.
- All transactions and communications conducted on the platform.
- Information provided through customer support, live chat, and email.
Information We Collect
3 Information You Provide Directly
When you create an account or use services on 2u77, we may collect the following information:
- Full name, date of birth, and contact address.
- Email address and mobile number.
- National ID or passport number (for identity verification).
- Payment details — bKash, Nagad, Rocket, or Upay account information.
- Information provided when contacting customer support.
4 Automatically Collected Information
Some information is collected automatically while you use the site:
- IP address and device type.
- Browser type and version.
- Pages visited, click patterns, and session duration.
- Information collected through cookies and similar tracking technologies.
- Referral URL (where you came from before reaching the site).
5 Transaction Information
Records of deposits, withdrawals, and betting activity are stored in our system. This includes:
- Date, time, and amount of each transaction.
- Payment method used (bKash, Nagad, Rocket, or Upay).
- Bonus claims and wagering history.
- Game session details and bet information.
Purpose of Data Use
| Purpose | Description |
|---|---|
| Account Management | Registration verification, login security, and account settings management. |
| Identity Verification (KYC) | Identity verification to prevent fraud and ensure secure transactions. |
| Payment Processing | Processing deposit and withdrawal requests and maintaining transaction records. |
| Customer Support | Providing assistance via live chat and email, and resolving complaints. |
| Security Monitoring | Monitoring for unauthorized access, fraud, and anti-money laundering. |
| Service Improvement | Analyzing user experience to improve the quality of the platform. |
| Responsible Gaming | Analyzing user activity to identify problematic gaming patterns. |
6 Communications & Notifications
We may contact you for the following purposes:
- Important updates and notifications related to your account.
- Transaction confirmations and payment-related information.
- Security alerts and notification of suspicious activity.
- Notifications of policy changes.
To opt out of promotional communications, you may send a request at any time to [email protected].
Data Sharing & Disclosure
7 Sharing with Third Parties
2u77 does not sell or rent your personal information. However, information may be shared in specific circumstances:
- Payment providers: bKash, Nagad, Rocket, and Upay — limited information necessary for transaction processing.
- Technology service providers: Providers of hosting, analytics, and cybersecurity services — under strict confidentiality agreements.
- Game providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, JILI, and PG Soft — limited information necessary for game operation.
- Legal authorities: When required by legal obligation, court order, or to assist with an investigation.
8 International Data Transfers
Your information may be stored or processed outside Bangladesh to operate our services. In such cases, we ensure that:
- The receiving party follows internationally recognized data protection practices.
- Data transfers are limited and carried out for necessary purposes.
- All third parties operate under confidentiality agreements.
Data Security Measures
9 Technical Safeguards
2u77 applies industry-standard security measures to keep your information safe:
- SSL Encryption: All site traffic is secured with SSL/TLS encryption, keeping data transmission fully protected.
- Data Encryption: Sensitive information — especially payment-related data — is stored in encrypted form in the database.
- Access Controls: Only authorized staff can access specific data, through a role-based permissions system.
- Firewall & Intrusion Detection: Active measures are maintained to prevent external attacks and unauthorized access.
- Regular Security Audits: Periodic security assessments are conducted to identify system vulnerabilities.
10 Password & Account Security
You are responsible for maintaining the security of your account. Please keep the following in mind:
- Use a strong, unique password and do not share it with anyone.
- If you notice any suspicious activity, contact us immediately.
- Always log in from the official site https://2u77.bar.
- Be alert to phishing or fraudulent emails — we will never ask for your password.
Data Retention & Deletion
11 Data Retention Period
We store your information in accordance with the following policy:
- Active accounts: All necessary information is retained for as long as the account remains active.
- Inactive accounts: Information for long-inactive accounts is retained for a set period as required by law.
- Transaction records: Records of financial transactions may be retained for an extended period to meet legal requirements.
- Legal obligations: In cases of ongoing legal investigations or disputes, information may be retained for an additional period.
12 Data Deletion Requests
You may request deletion of your information. However, we may be required to retain information in the following cases:
- To meet legal or regulatory obligations.
- In connection with ongoing disputes or legal proceedings.
- For fraud prevention and security purposes.
- In cases of unresolved financial transactions.
To submit a data deletion request, contact us at [email protected].
Your Rights
13 Rights Regarding Your Data
As a user of 2u77, you have the following rights:
- Right of access: The right to request a copy of the information we hold about you.
- Right to rectification: The right to request correction of inaccurate or incomplete information.
- Right to erasure: The right to request deletion of your information in certain circumstances.
- Right to object to processing: The right to object to the processing of your information for specific purposes.
- Right to withdraw from marketing: The right to request that promotional communications be stopped.
14 How to Exercise Your Rights
To exercise any of your rights:
- Email us at [email protected].
- Contact our support team via 24/7 live chat.
- Provide the information needed to verify your identity.
We will try to respond to your request within a reasonable time.
Cookies & Tracking Technologies
15 Types and Use of Cookies
2u77 uses the following types of cookies:
- Essential Cookies: Required for the site's core functionality — login sessions, security tokens. These cannot be disabled.
- Functional Cookies: To remember your preferences — language selection, display settings.
- Analytics Cookies: To monitor site usage and improve services. These are not personally identifiable.
16 Cookie Control
You can manage cookies at any time through your browser settings. Most browsers offer options to delete, block, or allow cookies. However, blocking cookies entirely may limit some site functionality, particularly for login and transactions.
Protection of Minors
17 Age Verification and Restrictions
2u77 provides services only to individuals aged 21 or above. We do not knowingly collect or process information from minors. Our safety measures include:
- An age verification process at the time of registration.
- Identity and age confirmation through the KYC process.
- Account suspension for users suspected of being underage.
If it becomes known that a minor is using an account, we will immediately close that account and delete the collected information.
Policy Changes and Updates
18 Policy Review
2u77 reserves the right to review and update this privacy policy from time to time. In case of changes:
- The updated policy will be published on the site.
- Registered users will be notified by email of significant changes.
- Continued use of the site after changes will be considered as your acceptance of the updated policy.
The current version of the policy will always be available at https://2u77.bar/privacy-policy.
19 Applicable Law and Jurisdiction
Any disputes or claims relating to this privacy policy will be governed in accordance with applicable law. We are committed to treating all users fairly and transparently.
Privacy Contact
Your Privacy Is Our Responsibility
If you have any questions, concerns, or requests regarding this policy, please contact our dedicated support team. We are available 24/7 to assist in Bengali and English.
Related Pages
Access our policy and support pages directly.